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Solutions Analyst - Human Capital Management

Pittsburgh, PA · Information Technology
Solutions Analyst:  HR / Human Capital Management 
Capstone Statement:
Our HR / Human Capital Management practice is looking to add new team members who are passionate about HR services and technology and interested in helping clients innovate and transform their HR functions. 
BusinessForward is a team that prides itself on driving change and delivering tangible results for each and every one of our clients.
The HR / HCM Solutions Analyst role entails a wide range of activities. You will apply your knowledge of HR services and technology to best determine how to solve client needs. You will engage with clients through complex programs utilizing effective management of business value, risk, content, communication, knowledge and resources. You will leverage your HR best practice expertise to solve the right problem at the right time for our clients.
The successful candidate will be someone who is not satisfied with mediocrity or the “status quo”. They will go above and beyond not just to produce quality work or for personal advancement, but because they care about doing the right thing for their clients and customers. They will have a strong sense of empathy to the needs of their clients and any persons they interact with. The successful candidate needs to be someone who can make self-directed impact while maintaining sensitivity to their environment. They should resonate a positive attitude that transcends into all their professional and personal interactions. Above all, it is someone who visibly enjoys what they do and has fun doing it.
Must be highly organized, self-directed, results focused problem solver, with a creative vision, sense of team work, impeccable communication skills and stellar work ethic
  • 3 years of HR consulting experience or 3-5 years of HR industry experience (preferably HCM or HRIS focus)
  • Experience implementing or directly working with current HR Technology including Workday, Ultimate, SuccessFactors, Cornerstone, SumTotal, and/or ADP
  • Experience implementing technology or working within HCM functions including (but not limited to) Talent Acquisition, Talent Management, Performance Management, and Learning Management
  • High level of proficiency with Microsoft Excel, Visio, PowerPoint, Project and Access
  • Open to traveling up to 25-50% of the time should the need arise
  • Proven relationship builder; a “people person”
  • Bachelor’s Degree required
  • High attention to detail
  • Must have authorization to work in the US 

Desired Qualifications:
  • HCM and HR certifications
  • Master’s in Information Sciences or Human Resources
 Requirements Gathering:
  • Responsible for discovering, gathering, documenting, prioritizing and vetting functional and technical requirements for new projects   
  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
    HR Service Design:
  • Develop maps and flowcharts of current and future HR processes
  • Communicate client’s HR requirements by constructing easy-to-understand data and process models
  • Identify areas for improvement within HR
  • Understand, critically evaluate and report on the likely impact of process modifications
  • Provide input into developing and modifying systems to meet client needs and develops business specifications to support these modifications
     HR Technology Selection and Implementation:
  • Utilize client-specific requirements, process designs and HR industry expertise to identify, select, recommend, and implement HR technology
  • Work hand-in-hand with the client throughout the process from selection through implementation
  • Possess the necessary skillsets to fill multiple roles including (but not limited to) HR technology expert, business analyst (for requirements and process design), implementation project manager, testing lead, training lead, change manager, and trusted advisor to the client
  • Primary lead on developing over 10 different tangible deliverables such as functional specifications, use cases, user stories, workflow/process diagrams, data flow/data model diagrams, business cases, RFPs, testing plans, training plans, and more
  • Assist with facilitating meetings (from tactical to strategic) with client team members from all levels of the organization 
What we can offer you:
  • Satisfaction that your work makes a real difference in people’s lives and the success of our clients
  • A challenge that will push you to reach your full potential
  • A fun, collaborative working environment
  • Mentoring and training to build your “tool kit” and a wealth of learning experience
  • Great vacation and health insurance benefits
  • Flexible work hours 
  • A share in the success of our clients and company through a generous performance bonus program 
Salary: Commensurate with experience
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